Shipping

Thank you for using our marketplace to buy and sell quality used hockey equipment! Below is our Shipping Policy outlining how shipping is handled across our platform.

1. Seller-Managed Shipping

All items sold through our marketplace are shipped directly by the individual sellers. Each seller is responsible for packaging, labeling, and shipping the item to the buyer once the purchase has been completed.

2. Shipping Providers

Sellers may choose any shipping provider they prefer to fulfill the delivery of their items. The most commonly used provider is Canada Post, but sellers may opt for others based on their location, service preference, or cost.

3. Shipping Costs

Shipping costs are determined by the seller. If the seller has listed a flat-rate or custom shipping price, it will be automatically added to the buyer’s total at checkout. If the seller has integrated their listing with Canada Post, real-time shipping rates based on the package’s size, weight, and destination will be calculated and displayed at checkout.

4. Shipping Timeframes

Shipping timeframes will vary depending on the seller’s location, processing time, and chosen shipping provider. Once the item is shipped, buyers will typically receive tracking information if the shipping method includes tracking.

5. Responsibility

While we facilitate the transaction, we are not responsible for lost, damaged, or delayed shipments. Buyers are encouraged to contact the seller directly for any shipping-related inquiries, including tracking updates or delivery issues.

6. International Shipping

Unless otherwise noted in the listing, sellers may choose whether or not to offer international shipping. International shipping costs, customs, and duties are the responsibility of the buyer.